Centre Services

If you have any enquires including lost property, gift cards, equipment hire and more, feel free to visit the Centre Management Office or call 09 622 2400.

  • The Centre Management Office is located in the corridor between Tommy Hilfiger and New Balance

Parents/Caregivers Room

Take care of the little ones in our child-friendly parents’ room. The parents’ room is equipped with a private feeding room, changing table, parent/child toilet and a microwave.

  • Located in the corridor between Puma and Converse
  • Located in the corridor between Pita Pit and Tank Juice

Accessibility

To ensure everyone’s experience is as enjoyable as possible, we have facilities to ensure access is available for everyone. There are accessible bathrooms and parking spaces available to meet your individual needs.

Restrooms

Toilets including men’s, women’s, parents and accessible are available for all visitors.

  • Located in the corridor between Puma and Converse
  • Located in the corridor between Pita Pit and Tank Juice

Wheelchair and stroller hire

Need some help getting around? We have a wheelchair and prams available for hire from the Centre Management Office. There is no charge but while in use we will need to hold your Photo ID until you return our equipment. If you would like to pre-book, just give us a call on 09 622 2300.

  • The Centre Management Office is located in the corridor between Tommy Hilfiger and New Balance

Luggage drop-off

Making a quick shopping trip and have luggage on hand? Personal luggage can be kept in the Centre Management Office while you are shopping. There is no charge, however we do require Photo ID to be left with your luggage.

  • The Centre Management Office is located in the corridor between Tommy Hilfiger and New Balance

Parking

Free parking for customers is available for up to 180 minutes.

Accessible parking is available for vehicles clearly displaying a valid mobility permit.

There are multiple entrances to our carpark.

  • Entrance via Church Street
  • Entrance via Galway Street
  • Entrance via Arthur Street
  • Entrance via Brays Rise
  • Entrance via Paynes Lane

Our carpark is closed and locked every night. To ensure your vehicle does not get locked in please make sure you have exited our carpark by closing times.

Carpark hours
  • Monday – Wednesday: 9:45am–5:30pm
  • Thursday (Late Night): 9:45am–7:30pm
  • Friday – Sunday: 9:45am–5:30pm

On weekends, public holidays and other peak trading periods the ‘Our Lady of Assumption’ Church carpark is available for customer use for up to 180 minutes. This is located on 89 Galway Street, Onehunga, Auckland 1061.

The carpark is monitored by Parking Enforcement Services to ensure that it is being used by our customers.

Received a breach notice? It is never our intention for our customers to receive a breach notice. If this happens, please refer to the details behind your breach notice to see how you can pay or appeal it.

Please note that parking on Paynes Lane is monitored by Auckland Transport. Any infringement notices received whilst parking on Paynes Lane will need to be disputed with Auckland Transport.